Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day.
Shipping Rates & Delivery We ship within the United States only. Shipping rates are calculated at checkout based on your order weight and destination. Estimated delivery times are provided at checkout and are in addition to processing time.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Returns & Exchanges
30-Day Return Policy We accept returns within 30 days of the delivery date. Items must be unused, uninstalled, and in original packaging. We cover return shipping costs — a prepaid label will be provided upon approval.
To initiate a return, contact us at [your email] with your order number and reason for return. Once received and inspected, refunds are processed within 5–7 business days to your original payment method.
Non-Returnable Items Electrical components and custom/special-order parts are final sale and cannot be returned.